Sales Terms and Conditions

Company details

Trade name: 50 factory

Company name: SAS 50 Factory

Legal status: SAS

Name of owner: M. Marolleau Willy

SIR numberET : 929 049 575 00012

VAT number: FR13 929049575

Data protection (CNIL) declaration n ° 1731347

Address:

RETURN ADDRESS TO BE USED TO RETURN ORDERS PLACED ON 50FACTORY.COM:

50 FACTORY - Return order - 1000 RUE JEAN GIRAUD - 1000 CERIZAY - FRANCE

(Our establishment is located Ets Marolleau - 28 rue Jean Giraud - 79140 Cerizay - France but it is imperative to use the previous address to make any return of order.)

Contact : [email protected] or +33 (0)5 40 13 02 24

We do not have a retail outlet, distance order sales only.

Introduction:

Any person placing an order with the company “SAS 50 Factory » is required to read and accept in their entirety the general conditions of sale described below. It undertakes to respect them in their entirety.

Purpose

These general conditions aim to define the terms of sale between the company “SAS 50 Factory » and its customers defined below. A customer under these general conditions is any person who purchases from “SAS 50 Factory » or order on the website www.50factory.com, whether an individual or a professional. If these should be different depending on the quality of the customer, these differences will be noted specifically.

Scope

These general conditions of sale govern, in general, the sale of the products whatever the mode of delivery. They apply, that the order was placed par Internet, par email or par phone. Customers who order from “SAS 50 Factory » are deemed to be purchasing in France and are therefore subject to French law.

Ability to contract

The purchase of a product found in the “SAS 50” catalog Factory » not being an act of management of daily life, with a view to compliance with article 1124 of the civil code, any client of “SAS 50 Factory » declares having the capacity to contract under the conditions described below, that is to say being an emancipated minor or having the legal majority and not being protected within the meaning of article 488 of the Civil Code.

Customer acceptance

Placing an order implies express automatic acceptance of Sales Terms and Conditions, which the customer thereby acknowledges having read and fully understood. These Sales Terms and Conditions exclude any other possible agreements, except by written agreements signed by the parties. Placing orders via Internet, e-mail, telephone, fax or mail implies acceptance of these Sales Terms and Conditions. They can be read on the website. They can also be sent by e-mail upon request.

Sales terms and conditions adjustments

These conditions are subject to change at any time, the customer is therefore invited to read them regularly. Product characteristics: “SAS 50 Factory » s efforce to present as best as possible, on the product sheets, the essential characteristics of the latter. Confirmation of these technical details is always possible by calling the company's sales department or sending an email.

Price

Prices are net, given in euros and subject to applicable VAT and delivery charges. The prices shown on the site could be modified at any time. They may also change due to launch prices, promotions or sales. Given prices are subject to obvious typographical errors.

Value Added Tax (VAT)

VAT is applicable at the current rate (VAT on margin, art. 297A of the CGI). “SAS 50 Factory » must invoice all of its customers the net price, with VAT for its customers at the normal rate for new parts or rate based on half the amount for used parts.

Delivery rates

Postage and packing costs are calculated automatically and invoiced according to the weight of the parts ordered. Shipping costs can be revised according to changes on service providers rates.

Transport

The transport of packages is entrusted to the Post Office and other carriers. Packages are insured against loss and theft depending on their weight. It is possible that a package may not arrive within the guaranteed time frame.ar The Post Office or par carriers. In all cases (La Poste or carrier), if the delay is very significant the customer can contact the company “SAS 50 Factory » in order to open an investigation to locate the package: it may in fact be delayed or lost. Only the carrier is responsible for the package once it has been handed over to him. No compensation can be issued for a delay in delivery whatever the reason.

Order

Customers can place orders par through the website www.50factory.com. When the customer places their order, they fill in their contact details themselves in an appropriate form. The customer is invited to reread their form before confirming their order. “SAS 50 Factory » is not responsible for email sending errors or package sending errors due to an incorrectly completed form.

Confirmation

For Internet orders, customers will receive an automatic confirmation e-mail, assuming that the e-mail address given on the order form is correct.

Cancellation

Any customer may cancel their order within a maximum of 14 days following the date of delivery of the package (postmark date being considered). In such a case, the customer must return the package at his expense, provided that the items are intact in their original packaging and that they have not been used, tested or assembled. Unless otherwise specified for certain products, no financial penalty is taken into account for an order cancellation. The shipping costs remain in all cases the responsibility of the customer unless manifest error. Please note: a validated order is automatically treated by our logistics. If you wish to cancel an order that has not yet been prepared, you can do it by yourself on the site in "My account" then clicking on "Request cancellation of my order".

Payment

The customer can pay par credit card, Paypal or transfer. The customer guarantees “SAS 50 Factory » that he has the possible authorizations necessary to use the chosen payment method par himself. “SAS 50 Factory » reserves the right to refuse to make a delivery or to honor an order from a customer who has not paid in whole or in part for a previous order or with whom a dispute is being administered.

Ownership Retention

“SAS 50 Factory » remains the owner of the delivered goods until their full payment par the customer. The above provisions do not prevent, upon delivery of the goods, the transfer to the customer of the risks of loss or deterioration of the goods subject to retention of title as well as the damage that they could cause.

Invoice

The customer receives his invoice par e-mail, this invoice is also available on the customer's account. “SAS 50 Factory » keeps a digital copy of each invoice.

Lead times

Orders placed par Internet are recorded every day from Monday to Friday. The customer must allow one day of preparation (order processing, invoicing, product preparation, packaging) before shipping for a product that the company has in stock. “SAS 50 Factory » informs the customer that the announced deadlines (approximately 48 hours for delivery by COLISSIMO in Metropolitan France) are those given par carriers. It only sends them to the client for information purposes. The times indicated are those observed at 95%, no compensation is provided for in the event of late delivery. Failure to meet these deadlines par carriers can therefore under NO circumstances hold the responsibility of “SAS 50 Factory ". In addition, these deadlines do not include Sundays, public holidays and holidays (indicated where applicable). There is no shipping on Saturday, Sunday and Public Holidays. Out of stock parts are clearly specified on the site and cannot be ordered until they are in stock. Express deliveries are indicated with a delay only for mainland France and excluding delivery to islands (generally allow one day more). Additional time is also necessary when ordering heavy or bulky products, particularly when delivered on a pallet.

Shipping

The products to be shipped are packaged in accordance with the relevant standards. The procedures and techniques used are scalable in a general optimization of packaging. All delivered parcels must be checked and any precise indications written on the carrier's bill in case of partial or total deterioration. Without special notation, the parcel is deemed delivered in good condition and can not be the subject of any subsequent dispute. In case of anomaly found at the time of receipt of articles par the client, the latter must formulatear written (e-mail or postal mail) to “SAS 50 Factory », any claim of non-conformity of the products in nature, quality or quantity par in relation to the information appearing on the invoice. Any claim of non-compliance not made in accordance with the rules defined above and within the time limits cannot be taken into account and will release “SAS 50 Factory » of any liability towards the customer. Any unclaimed package, then returned to “SAS 50 Factory ", may be resent at the recipient's expense if they request it.

Withdrawal right

If, for any reason whatsoever, the customer is not satisfied with the product he has purchased, article L120-20 of the Consumer Code states that he has the possibility to waive its purchase within 14 days following receipt of its package, the postmark being proof, assuming that the product must be returned in perfect conditions to be reselled, complete, and preferably in its original packaging, with no traces of use, shocks or malfunctions. Customers who have the status of reseller cannot benefit from the right of withdrawal. After this deadline, no complaint will be taken into account for any reason. Please note that some items do not benefit from the possibility of being returned, this is very clearly specified in the product description and concerns only a few products, for example some speedometer models or ignition boxes.

Return conditions

“SAS 50 Factory » reserves the right to refuse packages arriving in poor condition or incomplete. The return is made at the customer's expense and, the package traveling under his responsibility "SAS 50 Factory » recommends that they pack it well (inside and outside, the product packaging must itself be packed in a box suitable for transport). “SAS 50 Factory » cannot be held responsible for any shock or malfunction caused during transport.

Return and Refund

The customer can return his order under 14 days which corresponds to the legal delay in France. To make a return of one or more articles, a copy of the invoice or the delivery note must be attached inside the package, writing down the reason for return. It is also possible to use the return slip available by clicking here. Subject to compliance with the preceding conditions, the product will be taken back in the form of a refund or credit on request, excluding return shipping costs. Return shipping costs, for whatever reason (order error, warranty, dissatisfaction, etc.), are always the responsibility of the customer. In the event of a refund request, this will be made within 14 days following receipt of the product.ar “SAS 50 Factory » par transfer, credit card or paypal depending on the type of payment for the order (shipping costs excluded). Any package returned after the deadline will be systematically refused.

Product compatibility with motorcycle and scooter models

“SAS 50 Factory » s efforce to indicate as best as possible the compatibility of the parts offered with the models of motorcycles and scooters on the market. This is to make it easier for the customer to find spare parts. This information improved on a daily basis is given for informational purposes only and in no way engages the responsibility of “SAS 50 Factory » regarding a possible order error from a customer. Indeed, it is common that for a model of two wheels of the same brand and the same model there are several types of assemblies hence several types of parts possible for the same vehicle. “SAS 50 Factory » does not necessarily have all the parts on the market in its stock, nor the knowledge of all the parts existing in the world of two wheels. It is also possible that a previous owner of the vehicle modified it. To ensure that the correct parts are ordered, it is imperative for the customer to dismantle the parts on their vehicle beforehand and check the correspondence using the photos on the site (shape, appearance of the parts, dimensions given) . The photos provided on the site are the actual photos of the products and they alone make it possible to ensure the correspondence of the part to be ordered. Despite these checks, a customer who has made a reference error can of course return the order at his own expense within the legal period of 14 days (see right of withdrawal). If in doubt, it is advisable to inquire by contacting our customer service about the different specifications of the part identified on the site in order to obtain additional dimensions or information if necessary to avoid any order errors.

Warranty

In the event of a defective product, the Customer must contact “SAS 50 Factory » which will give him, if the reason seems justified, the procedure to follow to make his return. Any warranty coverage for a product will be made after return and examination of the product at our premises. Upon receipt of the item at our premises, it will be examined. Any claim must be made within six months of receipt of the package, postmark being taken as proof for used products and two years for new products. In the absence of a postmark, the invoice date is taken as proof. No warranty applies beyond these terms. No warranty is possible on equipment used forar the customer in poor conditions of use (poor engine lubrication, use of unsuitable lubricants, faulty installation, etc.). A possible guarantee cannot be extended to peripheral products, whatever the cause. 50 factory does not make any commitment (unless explicitly stated otherwise) on the condition of consumables such as brake pads, tires, crowns, filters, oils, discs, seals, wheel bearings, batteries, batteries and all other so-called consumable parts. These are supplied to the customer free of charge with the parts ordered such as rims, calipers, master cylinder, fork and all other parts comprising consumables. They cannot be the subject of any complaint on this subject. The company is in no way responsible for any damage that may result from the installation or use of one of its products. The customer is responsible for the installation and use of his products. The warranty does not apply in the event of manifest incorrect installation of the product par the customer and in case of improper use of the product (par example on a de-restricted vehicle). It is strongly recommended to have the assembly carried out par a professional. The warranty is made on products sold only and in no case on peripheral products for installation. In the same way, the costs related to the assembly, dismantling, handling and delivery for the return of the product are not covered. After the product has been returned and checked in our workshops, an equivalent product will be sent to the customer in exchange. In the event of unavailability of an equivalent product, a credit or refund will be made within 30 days of the return of the product.

Data protection

By placing an order with “SAS 50 Factory », the customer agrees to receive professional informationmotionnelles in the form of a newsletter. The customer can unsubscribe from this newsletter. In accordance with the Data Protection Act, the customer has the right to access computer data concerning him in our database. To exercise this right, simply contact “SAS 50 Factory » par email.

Mediation mechanism

In the event of a dispute, the customer must first and foremost contact “SAS 50 Factory » in order to find a resolution solution. If after discussions no solution is found, an approved mediation service including “SAS 50 Factory » is a member, can be contacted in order to create a dispute resolution file. The contact details of the mediation service are as follows: Approved consumer mediator - Devigny mediation - 9 avenue René Gasnier D01 - 49100 Angers. It is not possible to use a mediation service other than the one designated and including “SAS 50 Factory » is a member.

Intellectual Property

The whole site is covered by French and international copyright and intellectual property legislation. All rights are reserved and strictly limited, including reproduction, representation and retransmission, and imagery. On this basis and in accordance with the provisions of the French Code of intellectual property, only private use, subject to further or more restrictive provisions of the Code of intellectual property is authorized. Any reproduction or total or partial representation of the site www.50factory.com or any portion of the elements found on the site www.50factory.com is strictly prohibited, without written permission from the editor. Any non-compliance with this prohibition,constitutes an act of infringement likely to engage the civil and criminal responsibility of its author. All logos, operating names and brand downloadable documents mentioned are the property of their respective owners.

Trade professional account

"SAS 50 Factory" offers its professional customers the creation of a professional account with price discounts and special conditions. "SAS 50 Factory" reserves the right to refuse the creation of a professional account. Professional accounts are reserved for retailers, repairers, resellers and concessionaires in the field of motorcycles, scooters, bicycles, power tools and driving schools.

REMEMBER USNS TO OUR CUSTOMERS THAT THE USE OF ANY DEVICE AIMED TO EXCEED THE SPEEDSE FROM 45KM/H TO MOTORCYCLESRS EST PROHIBITEDTE ON THE PUBLIC ROAD. "SAS 50 Factory" SHALL NOT BE HELD LIABLE IN THE EVENT OF ANY INFRINGEMENT ON THIS SUBJECT.