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Some pieces are known as "universal", for example speedometers: such pieces can be mounted on all types of motorcycles or scooters but this require some adjustments.
This is also possible for an original or aftermarket part because several assembly possibilities can exist for the same models. (The manufacturer can modify the parts when assembling his models, even within the same year of production).
So for these reasons we advise you very strongly to first disassemble the piece before ordering it to check the compatibility thanks to the detailed pictures and dimensions specified on the site.
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Our pictures and descriptions are contractual, if your piece corresponds to the pictures on the site and has the specified dimensions, then you can be sure to receive the right product.
That's why we always advise to disassemble and check before ordering.
If however you make a mistake you can of course return the order under 14 days.
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If you do not find the product you need, you can contact us by e-mail. Your mail should contain one or more detailed pictures of the part you are looking for and also the brand, model and year of your vehicle.
We will answer you under 24h and if we have a compatible part we will send you the corresponding link.
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Registrations with only one letter at the end (e.g. AB-123-C) do not have a county code as opposed to those ending with two letters (e.g. AB-123-AB).
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Your registration ends up par 1 letter: you need the available reference on this page. Your registration ends up par 2 letters: you need the reference available on this page.
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You can enter your e-mail address in the space provided on the product sheet, you will receive an alert by e-mail as soon as the product is available again.
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90% of the products will be available again within few days to a maximum of one month. Some products that are out of stock also for the manufacturer may take longer to restock.
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If it says "In stock" the product is really in our warehouse and will be delivered to you quickly. It is technically impossible to order an unavailable part according to our service quality agreements.
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You will find on this page all the written tutorials and videos.
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This is usually specified in the product description. If this is not the case you can contact us by e-mail to verify it.
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Express deliveries are made between 8h and 18h. If you ordered after 15h you must add a day of delay because the order could not be shipped the same day.
There is no delivery or express shipping on weekends and holidays, so it's normal for example that an order made on Thursday at 19h will be shipped on Friday and delivered on Monday.
Find on this page all the information concerning delivery options
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We invite you to contact usar e-mail specifying your request.
We guarantee you a fast response in order to carry out the delivery correctly.
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We propose 3 delivery methods :
- Par Chronopost (delivery 1 day)
- In relay point (delivery 2-3 days)
Find on this page all the information concerning delivery options
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We ship to all countries in the world. Find information about international delivery on this page. It should be noted that aerosols and batteries can not be sent to overseas territories or outside Europe.
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This is not possible, we have no shop so all orders are sent by postal services.
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Shipping costs are calculated according to the weight and the carrier. Simply add the products to your cart to know the shipping costs.
Find all the information about the shipping costs on this page.
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Par Chronopost domicile the next day if ordered before 15h. Attention deadlines except weekends and public holidays.
The times indicated are those observed at 95%, no compensation is provided for in the event of late delivery.
Find on this page all information regarding delivery times.
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Find all the information related to your order on the page order history (You must be logged in with your e-mail and password).
- Parcel tracking Chronopost link
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Just send back to us within 14 days by THE POST OFFICE the part or parts concerned with the delivery slip preferably (delivered with your package) on which you write the reason for return. Here is our address:
50 FACTORY - Retour commande
28 rue Jean Giraud
79140 Cerizay
The part and its packaging must be clean and returned in perfect conditions.
We will send you the refund or the credit code (upon request) corresponding to the price of the part by e-mail upon receipt. All return fees are the responsibility of the customer.
If you no longer have the delivery note, please attach the completed return slip, available You can consult it by clicking here.. Return to previous menu ⤴

Parts that have been modified, broken or show signs of assembly can not be returned. In this case of return, no credit or refund will be made.
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You must first return your order. After receiving and checking the returned part(s), you will receive your credit code by e-mail.
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Customers are responsible for return costs in all cases.
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Yes, it is the customer who makes returns under his responsibility and at his expense.
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According to the law, returns should be made within 14 days after purchase.

You can return the product even if you no longer have the original packaging provided that the product is in perfect condition.
When returning a product, it is necessary to pack it accordingly so that it does not suffer any damage during transport.
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You can return the product in the same box received or in other well protected packaging.
The return is under your responsibility and it is necessary to protect the product(s).
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You can return it to usar mail to the following address:
50 FACTORY
Retour commande
28 rue Jean Giraud
79140
CerizayReturn to previous menu ⤴

You want to place an order on the 50factory.com but you can't do it? Please visit this page to follow one by one the different steps to place your order.
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If your order is not yet prepared then you can cancel your order. Only one way exists for this. Go to "My account", then "History and details of my orders" and click on the red box "Cancel the order".
If this box is not available it means that your order is already in preparation or shipped and it is therefore impossible to cancel it. No need to contact us par phone, chat or mail at the same time.
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The e-mail has probably arrived in your spam. If it is not the case it is possible that you entered a wrong e-mail address (typing error when entering).
Then just contact us by e-mail so we can change it. It is also possible that the payment has not been validated and the order has not been finalized yet.
You can always track the status of your order on the site in "My Account", on this page.
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No, the delivery time will be the same. Phone orders could take longer, an internet order will only take a couple of minutes.
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This may be caused by a number error (typo), in which case you may try to place your order again.
If this still does not work it can also be caused by a security reached amount limit for internet purchases set up by your bank, in this case it will be required to contact your bank to allow you to place the order.
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We offer 3 different payment methods: credit card, Paypal and bank transfer.
Note that if you are a professional you can also choose LCR payment (automatic debit).
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As an individual you must always pay VAT (except for DOM and TOM), even abroad. As a professional you do not pay VAT. For this you must have a professional account and provide the required justifying documents (click here to access the professional account application form).
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You can pay your orders in 3 easy payments , only for orders higher than 300€, and after acceptance by Cofidis. A service charge fee of 1.5% is applied, everything is indicated during the order.
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Transfers are received within a maximum of 3 days. If you notice that your order is still blocked after 3 days, your transfer has not been taken into account
The computer may not recognize your order if the reference number is not complete or if the reference number is more than 19 characters long.

- Correct -> RFxx-xxxx-xxxx-xxxx-xxxx
- Incorrect -> Transfer for command xxxx command reference RFxx-xxxx-xxxx-xxxx-xxxx-xxxx
- Incorrect -> Reference: RFxx-xxxx-xxxx-xxxx-xxxx-xxxx

If the transfer has not been taken into account, the refund process is automatically activated and you will be refunded within approximately 15 days.
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Your order has this status because you don't have enough funds on your Paypal account. Paypal must then withdraw the amount from the bank account associated with your credit card, which may take several weeks, this period is not our responsibility. We are not informed by Paypal in this case so you must inform us about the order successful payment to proceed to our required verifications and to ensure proper and on time treatment for your order. Cancelling a pending payment must be done through Paypal application, we do not have the possibility to do it for you. For these reasons we strongly advise you to check that you have sufficient funds on your Paypal account before any transaction.
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Once the order has been confirmed and paid, it is not possible to add items to it. However, you can cancel your order if it has not been shipped using the "Cancel order" button in the "My account" section and place a new order.Return to previous menu ⤴

We do not make quotes. However if you wish you can send us the list of parts you are looking for with the year and model of your 2 wheels.
If we have the product available, we will send you the corresponding link, so you can click on it to see and decide to order or not the desired parts.
If some parts are not available we will also indicate it to you by e-mail.
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You must click on the "Sign In" tab at the top right of this site and "create your account".
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From the account tab pro at the top in the middle on the site or directly from this page.
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To recover your ID go to this page. If it still does not work, contact us.
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Once the order is validated and settled it is not possible to add any articles. You should make an additional order if necessary.
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You must copy / paste * this code and put it in the "Promo code" box on the left in the cart BEFORE confirming your order. Do not forget to click on "ok" to validate it. * To make a copy / paste use the right click of your mouse.
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This is certainly a typo.
You must copy / paste * this code and put it in the "Promo code" box on the left in the cart BEFORE confirming your order.
Do not forget to click on "ok" to validate it.
The discount codes are valid for one year, if the limit date is exceeded then you should contact us by e-mail in order to renew it. * To make a copy / paste use the right click of your mouse.
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The birthday code is in the customer account, you must copy / paste * this code when using it.
The email address on which you received the promo code must match the account used to place your order on the site.
Exceptionally, the birthday code in some cases, may not be combined with another coupon code. * To make a copy / paste use the right click of your mouse.
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The credit code amount corresponds to the price of the returned parts, it does not take into account shipping costs which are no considered in any case.
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The only valid promo codes you'll find will be available at our Facebook page, sent by e-mail if you received a promotional offer or a credit for returned goods or even through a banner in our site homepage.
All the other promo codes generated by discount codes specialized sites without our agreement are not valid. These sites do this only for their own advertising purposes and we strongly discourage their use.
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Your promo code is in your customer account, on this page.
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You earn points for each order. These points can be turned into coupons for your next orders with your 50Factory account .
You will find on this page all the information related to the operation of the loyalty points.
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A credit is a coupon (or promo code) with a credit amount that will be deducted from an upcoming order. It is sent to you when returning an order.
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